Store Policy & Info

All prints and/or other physical products purchased from josejeuland.com are licensed for limited personal use only. The paying customer is not licensed to create digital copies of purchased images or print copies of them elsewhere.

Shipping:
We ship worldwide. For the fine art photography prints you will received a tracking number of the shipment.

Process and shipping time:
Please allow four to six weeks for processing the fine art photography print order.
Post-card, book and poster can be shipped out quickly.

Process of the fine art limited photography print:
All the Fine art photography prints are in limited edition from 1 to maximum 30, depending of the photograph and series.
Each print is supervised by the photographer Jose Jeuland, using Epson printer technology, archival museum media (paper or canvas) and ink for the best quality possible.

Prints choices:
If you are interested of a photograph from the website who isn’t listed in the shop page you can contact us via the contact page or through studio@cococreativestudio.com, we will advise you if it can be printed. Most of the photographs in the website are available for print unless it is sold out.

Refund/Exchange Policy:
All prints and products sold on josejeuland.com are non-refundable due to the custom nature of the transaction and the prevalence of illegal reproduction facilities.
Replacement items for damage in shipping, please contact us with photos showing the damage within 72 hours of delivery, otherwise all sales are considered final.

All returns for replacement must follow the conditions below:
• All products must be returned complete.
• Jose Jeuland will not accept items that have been intentionally damaged or abused.
• All returns must be shipped freight prepaid.
• All related fees (shipping and return shipping fees) are non-refundable for all products in all cases.
• Please allow 2-5 weeks for all replacement orders.
• Claim for missing products must be reported within 10 days from date item is shipped.

Shipments that are refused without authorization, or that are returned because the address was invalid, are subject to a fee of 15% plus applicable shipping and handling fees.

Copyrights & Trademarks:
All materials appearing on josejeuland.com are the property of Jose Jeuland. Materials protected by this copyright include, any and all images and any and all text; (including logos and other graphics); and any and all design elements of the website. Such unauthorized use includes, but is not exclusive to, copying, reproducing, republishing, modifying, uploading, transmitting, or distributing any of such materials without the prior written consent of josejeuland.com.